David S. Read

Actors often enjoy the challenge of a role that requires two completely different personas to be presented.  Jekyll and Hyde, Peter Pan’s Captain Hook and Mr. Darling as well as The Prince and the Pauper all give an actor the chance to play two different people within the same role.  In the case of CIOs, they are cast in a role that has a similar theme, requiring two very different mindsets.

For the CIO, this duality is described in a variety of ways.  Sometimes the CIO’s job requirements are discussed as internally and externally focused.  In other cases people separate the responsibilities into infrastructure and business.

Regardless of how the aspects are expressed, there is an understanding that the CIO provides leadership in two different realms. One realm is focused on keeping equipment operating, minimizing maintenance costs, achieving SLAs and allowing the business to derive value from IT investments.  The other realm focuses on business strategy and seeks to derive new functionality in support of improved productivity, customer service, profitability and other corporate measures.

By analogy, the first realm keeps the power flowing while the second creates new devices to plug in and do work.

One could argue that a rethinking of corporate structure might help simplify this situation.  After all, we don’t charge the CFO with maintaining the infrastructure around financial systems, including file cabinets, door locks and computer hardware.  Why should a person charged with exploiting computers for the benefit of the corporation also be charged with the maintenance of the computer hardware and software? Couldn’t the latter responsibility be provided by an operations group, similar to the handling of most utilities?

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Welcome, October. There is a chill in the air here in the Northeast and visions of goblins, witches and ghosts are beginning to appear in front yards and on rooftops around the area. Although most of us associate these ideas with the paranormal, those same visions and chill serve to remind us to be ever vigilant when it comes to computer-based threats. So what better time of year to turn our attention to on-line phantoms such as viruses, worms and trojans?

The National Cyber Security Alliance chose October as National Cybersecurity Awareness Month (NSCAM). Their website contains a lot of useful materials for businesses, educators and parents. This is a great resource to use as the basis for informing your company, family and self about on-line risks and effective practices for protecting yourself and others from on-line threats.

A core tenet of the alliance’s message is to “Get Involved” and my company, Blue Slate Solutions, is doing just that. Why should we get involved? Like many aspects of life, we are either part of the solution or part of the problem. Users of the Internet who do not understand on-line risks and fail to proactively protect themselves from being victims of cyberattacks become part of the problem.

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