This week I had the opportunity to attend the Medicaid Managed Care Congress (MMCC) in Baltimore, MD and the privilege of speaking with a variety of leaders from provider, payer, and services organizations. With me from Blue Slate Solutions were Scott Van Buren and Chris Garber. A common theme we heard as we spoke with the attendees was the challenge of bringing data together from multiple sources and making sense of that information.

Medicaid is potentially the most complex government program that exists in the United States. There are federal and state aspects as well as portions that are handled at a local level. Some funding and services are defined as required while others are optional. The financial models’ formulas involve many variables. In short, there are numerous challenges in Medicaid, including the dual eligible changes that seek to address the services disconnects that often exist when a person is eligible for both Medicare and Medicaid.

Combining data from providers, payers, patients, government entities and the community are all necessary in order to optimize the quality of care that is provided to each patient. The definition of provider continues to expand, covering not just the medical needs of a person but incorporating the various social services, so important to the holistic care of an individual, under the umbrella of “provider.”

As we listened to people and talked about their data challenges we were also able to walk them through the Data Unleashed™ approach. The iterative learn-as-you-go process resonated across the board, whether people represented patient advocacy groups, provider organizations or healthcare plans. The capability to start small, obtain value quickly and adapt rapidly to changing environments fits the Medicaid complexities well.

If you would like to learn more about our agile and lightweight approach to accessing data from across your enterprise in order to quickly begin creating meaningful reporting and analytics, please check out dataunleashed.com for descriptions, videos and case studies. We’d also appreciate the opportunity to host a webinar with your team where we can explore Data Unleashed™ in more depth and discuss your specific data challenges.

For those of you spending time in Baltimore next week (May 19-21, 2014) to attend the Medicaid Managed Care Congress please stop by Blue Slate’s booth. Our MINI road trip begins Sunday as we head for Camden Yards and the beautiful inner harbor area. Our goal in attending? Having the opportunity to speak with you about your data challenges as well as your Medicaid journey.

We will be demonstrating what we mean by lightweight data federation and agile analytics as the drivers behind creating the Data Unleashed™ service platform. Given our extensive healthcare focus, we have deep experience working with companies on Medicaid initiatives, such as those involving dual eligibles, for instance the FIDA program in New York State.

Beyond data integration and analytics, we provide expertise for plans to: implement business process and business rule management solutions; prepare for site reviews and audits; and unify data from a variety of internal and cloud-based systems. More broadly beyond Medicaid, we work extensively in the Medicare and commercial healthcare space, leading transformative change for businesses such as Medicare Administrative Contractors (MACs) and Blues plans.

We look forward to having a chance to learn more about your operational challenges and share with you our organization’s background and focus areas. Let’s get together and explore opportunities to advance your organization’s strategic goals around  improving quality of care and reducing costs.

That is a very dangerous question for a leader to ask when evaluating options. Yet it is one I hear far too often in the healthcare realm. It encapsulates a rejection of innovation, evolution and learning all in one terse, often rhetorical, question.

A common context for this question, often prefixed by, “If this is so great…,” is when discussing semantics and semantic technology. Although these concepts are not new to some industries, such as media, they are foreign in many healthcare organizations. Yet we know that healthcare payers and providers alike struggle with massive data integration and data analytics challenges just like media conglomerates.

The needs to: combine siloed information; drive an analytics mindset throughout an organization; and support the flexibility of a constantly changing IT environment are common in large healthcare organizations. Repeated attempts by organizations to meet these needs betray a lack of consensus around how to best achieve a valuable result.

Further, the implication that how most organizations solve a problem is optimal ignores the fact that best practices must change over time. The best way to solve a problem last year may not be the same this year. The healthcare industry is changing, the physical world of servers, networks, disk drives, memory is changing, and the expectations of members are changing. What was infeasible years ago becomes commonplace. Relational databases were all but unworkable in the 1970s due to a lack of experienced DBAs, slow disk drives, slow processors and limited memory.

In the same way, semantic formalization and graph databases were too new and limited to deal with large data sets until people gained expertise with ontologies while system hardware benefitted from another generation of Moore’s law. In the face of ongoing innovation, the question leaders should ask when approaching a challenge is, “What advancements have been made since the last time we looked at this problem?”

Leadership requires leading, not following. Leaders mentor their organizations through change in order to reach new levels of success. Leadership is based on learning, open-mindedness, creativity and risk-taking. The question, “Why isn’t everybody doing it?” is the antithesis of leadership and has no place there. In fact, if everybody is doing something, a leader would be better off asking, “How do we get ahead of what everybody is doing?”

Leaders must be on the forefront of pushing for better, faster, cheaper. Questioning the status quo, looking for new opportunities, seeking to leapfrog the competition, those are key foci for leadership.

As a leader, the next time you find yourself limiting your willingness to explore an option because everybody isn’t doing it, keep in mind that calculators, computers, automobiles, elevators, white boards, LED light bulbs, Google maps, telephones, the Internet, 3-D printing, open heart surgery, and many more concepts that are accepted or gaining traction, had a day when only one person or organization was “doing it.” Challenge yourself and your organization to find new options, new best practices and new paradigms for advancing your strategy and goals.

I’m glad you asked. Scott Van Buren and I will be presenting a Dataversity webinar entitled, Using Semantic Technology to Drive Agile Analytics, on exactly that topic. Scheduled for May 14, 2014 (and available for replay afterwards), this webinar will highlight key semantic technology capabilities and how those provide an environment for data agility.

We will focus most of the webinar on a case study that demonstrates the agility of semantic technology being used to conduct data analysis within a healthcare payer organization. Healthcare expertise is not required in order to understand the case study.

As we look into several iterations of data federation and analysis, we will see the effectiveness of bringing the right subset of data together at the right time for a particular data-centric use. This concept translates well to businesses that have multiple sets of data or applications, including data from third parties, and seek to combine relevant subsets of that information for reporting or analytics. Further, we will see how this augments data warehousing projects, where the lightweight and agile data federation approach informs the warehouse design.

Please plan to  join us virtually on May 14 as we describe semantic technology, lightweight data federation and agile data analytics. There will also be time for you to pose questions and delve into areas of interest that we do not cover in our presentation.

The webinar registration page is: http://content.dataversity.net/051414BlueslateWebinar_DVRegistrationPage.html

We look forward to having the opportunity to share our data agility thoughts and experiences with you.

Data Unleashed™. The name expresses a vision of data freed from its shackles so that it can be quickly and iteratively accessed, related, studied and expanded. In order to achieve that vision, the process of combining, or federating, the data must be lightweight. That is, the approach must facilitate rapid data set expansion and on-the-fly relationship changes so that we may quickly derive insights. Conversely, the process must not include a significant investment in data structure design since agility requires that we avoid a rigid structure.

Over the past year Blue Slate Solutions has been advancing its processes and technology to support this vision, which comprises the integration between components in our Cognitive Corporation® framework. More recently we have invested in an innovation development project to take our data integration experiences and semantic technology expertise and create a service offering backed by a lightweight data federation platform. Our platform, Data Unleashed™, enables us to partner with customers who are seeking an agile, lightweight enhancement to traditional data warehousing.

I want to emphasize that we believe that the Data Unleashed™ approach to data federation works in tandem with traditional Data Warehouses (DW) and other well-defined data federation options. It offers agility around data federation, benefiting focused data needs for which warehouses are overkill while supporting a process for iteratively deriving value using a lightweight data warehouse™ approach that informs a broader warehousing solution.

At a couple of points below I emphasize differences between Data Unleashed™ and a traditional DW. This is not meant to disparage the value of a DW but to explain why we feel that Data Unleashed™ adds a set of data federation capabilities to those of the DW.

As an aside, Blue Slate is producing a set of videos specifically about semantic technology, which is a core component of Data Unleashed™. The video series, “Semantic Technology, An Enterprise Introduction,” will be organized in two tracks, business-centric and technology-centric. Our purpose in creating these is to promote a holistic understanding of the value that semantics brings to an organization. The initial video provides an overview of the series.

What is Data Unleashed™ All About?

Data Unleashed™ is based on four key premises:

1. the variety of data and data sources that are valuable to a business continue to grow;
2. only a subset of the available data is valuable for a specific reporting or analytic need;
3. integration and federation of data must be based on meaning in order to support new insights and understanding; and
4. lightweight data federation, which supports rapid feedback regarding data value, quality and relationships speeds the process of developing a valuable data set.

I’ll briefly describe our thinking around each of these points. Future posts will go into more depth about Data Unleashed™ as well. In addition, several Blue Slate leaders will be posting their thoughts about this offering and platform.

(more…)